FAQs


 


Can you quote a ticket price by email?

Can you quote a ticket price by email?

Unfortunately we cannot offer quotes for train tickets by email. This is because of the continuous live updates on ticket availability.

Please use the “buy ticket” section of our website where you can find information covering all aspects of train travel including available ticket types, fares and routes.

General

The most popular questions in this category are:

General

At what times can I use the Peak and Off-Peak Day Travelcards?
Answer to: At what times can I use the Peak and Off-Peak Day Travelcards? Answer 

At what age do I have to purchase a Travelcard for my children to travel in London?
Answer to: At what age do I have to purchase a Travelcard for my children to travel in London? Answer 

Can I cancel tickets before I receive or collect them?
Answer to: Can I cancel tickets before I receive or collect them? Answer 

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